Each Software Assessment report (about 150 pages) is aimed at executives, business analysts, project management offices and project leaders in order to select, plan, conduct and control the corresponding software project. Each Software Assessment report includes two parts.
This reference list of functional and technical requirements is practical, in order to evaluate the capacity of the software products to provide an adequate return on investment. It is also proactive, in order to appreciate the upcoming perspectives. It is set according to our ISO 9001-certified methodology in order to be accurate, practical and proactive.
The detailed assessment provides the useful comments for comparison of the strengths and weaknesses of the products. Each assessment is conducted according to our unique ISO 9001-certified methodology.
The IAO business case is essential for all companies in any activity sector. In all companies, operational teams need to make decisions every day, in short time frames. These decisions have a direct impact on business performance. For these teams, analyzing the operational data is essential in order to have a clear understanding of the situations encountered and to make accurate decisions. These needs are difficult to address with traditional business intelligence solutions. For that reason, operational users demand analytical tools that are designed for them.
The ASPG business case is essential for all companies in any activity sector. All companies and business lines rely on IT services. Business efficiency is directly tied to IT service alignment on business needs and priorities. ASPG solutions support the Service Portfolio Management process (SPG) as described in the ITIL v3 Service Strategy. These solutions are essential for meeting the requirements of service lifecycle management in ITIL. They are a key factor of any service management strategy according to business needs as promoted by ITIL v3 or ISO 20000-1.
Access management is a key requirement and breakthrough of ITIL v3. SAIM solutions are important in order to secure services from a business point of view. Protection of services and data handled by services against unauthorized use, disclosure or change is essential to any business.
ILP solutions prevent sensitive information leakage out of the authorized scope. They support sensitive information categorization, and they block unauthorized actions.
WEO solutions manage the Web content from creation to targeted delivery. They are a key factor in leveraging the investment on the Web. They are a cornerstone for any business involving the reliable delivery of up-to-date information, or requiring tuning content to a variety of prospective clients and issues. Our research states that WEO solution are a key investment for any company whose business includes the Web as a communication channel.
Mitigating operational risks is a hot issue for all companies. Underestimating these risks or managing them inadequately may result in serious consequences for any business. An integrated approach to risk management and internal control is essential in order to ensure efficient risk mitigation over time. Our research states that IRMC solutions are a valuable investment for efficient risk mitigation. Moreover, they improve the understanding of operational risks within the organization and they help implement best practices in the area of internal control.
Strategy Management solutions help assess company overall performance. They help drive business objectives, whether financial or nonfinancial (e.g. customer satisfaction, risks), tangible or intangible (e.g. brand, customer capital, human capital). Each company and business line must be successful in conducting continuous transformation in order to survive. Strategy Management solutions are a key investment for all companies in any activity sector for successful achievement of business transformation and objectives.
ESB solutions manage cross-service communications, mediation and integration into service-oriented architectures. ESB solutions are the middleware required to route, transform, enrich, check, validate and operate messages across services. Our research states that Enterprise Service Bus represents a valuable software investment for attaining the agility and flexibility expected from SOA strategies.
EUEM solutions measure the service level delivered to customers by applications in operations. They measure application availability, response time and data integrity from the end-user point of view. They measure how end-users actually experience the services delivered by the IT. Our research states that End-User Experience Monitoring represents a valuable software investment for effective service management. EUEM solutions are an essential foundation for a fair relationship between the IT and the business lines.
Software asset management (SAM) solutions manage, protect and control the software assets of an organization during all their lifecycle. They help keep software assets aligned on business priorities, both in value and costs. They are essential for governing the information systems efficiently. Our research shows that SAM solutions are a key asset for ensuring successful business activities.
Agile business application (ABA) platforms provide business analysts and business process managers with flexible and agile platform in order to design, implement and build agile business applications. ABA platforms significantly reduce the need for technical skills to implement well-focused business-oriented applications. ABA platforms are a key investment in order to respond to demanding agility and compliance issues.
MDQ solutions are aimed at ensuring that the data shared by multiple applications is reliable, consistent and comprehensive. MDQ solutions are a key investment in order to attain demanding business agility while mitigating the operational risk associated with information systems.
UBCA solutions are a key investment in order to guarantee effective governance, risk mitigation and compliance with legal and regulatory frameworks. UBCA solutions are essential to mitigate the risk of irregular business operations.
The CMS business case is essential for implementing the service management according to business needs as promoted by ITIL v3 and ISO 20000-1. The concept of CMS (ITIL v3) encompasses the concept of CMDB (ITIL v2). CMS solutions provide advanced functions for effective configuration and change management.
The service catalogue is an essential foundation for managing the IT services according to business needs. ISO 20000-1 and ITIL v3 are designed to guarantee accurate combination and continual improvement of IT services in order to meet demanding business requirements.
The service repository and lifecycle management is essential to leverage the benefits of SOA strategy and mitigate risks tied to SOA projects. It is a key factor for successful service reuse.
OPA solutions will become an essential foundation of the information systems of all businesses with demanding, changing and uncertain operational intelligence issues.
BPAM solutions are a key investment in order to attain demanding business agility while guaranteeing accurate control of business processes and alignment of information systems. BPAM solutions are essential for effective IT governance: they help improve the business value and reduce the operational risks of information systems according to business strategies.
ARDD solutions help understand, capture and organize business needs for projects. They make it possible to conduct fast-paced software development projects, while keeping them aligned on business needs.
SMM solutions are essential components for attaining the business benefits of service-oriented architecture. They ensure the service efficiency in operations. They are a key technical foundation of demanding SOA strategies.
BRDM solutions will become an essential foundation of the information systems of all businesses with demanding operational intelligence or compliance issues.
ADPM solutions allow assessment and optimization of application portfolios. They measure the quality of the code and of the architecture of information systems. They help executives making decisions on application portfolios.
CMDM projects are part of valuable projects to be launched for MDM (Master Data Management). The products demonstrate clear benefits and functional scope.
In the past, BPM mainly focused on automating static processes in order to improve productivity. The challenge is not only operational productivity but also business effectiveness. BPM solutions now focus on increasing the business intelligence and the process flexibility.
SCM solutions are part of the service level management (SLM) segment. SLM is a general term often used by IT vendors and includes various solutions with several functional scopes. SCM solutions are essential for implementing IT service management according to the business needs as promoted by ISO 20000-1 (December 2005) and ITIL v3 (April 2007
COM solutions contribute to compliance with ITIL requirements on change and release management. They drive the change process, from the RFC to compliance checking.